- Check-in time is 3:30pm. If you arrive earlier, we’re happy to hold your bags while you enjoy Shelter Island.
- Check-out is at 11:30am. Late check-out is available upon request and depends on availability.
- A 50% deposit is processed at the time of your booking and the balance of your reservation payment is due upon your arrival.
- The deposit is fully refundable 30 days (or more) prior to arrival date.
- A 100% deposit is processed when reserving only a one night stay.
- Should you cancel less than 30 days prior to your arrival date, you will forfeit the balance for the entire stay.
- A 100% non-refundable deposit is secured when reserving every guest room at the inn.
- Unfortunately, as we are a small, seasonal business, we do not offer refunds due to medical or family emergencies, inclement weather, missed or canceled flights or missed ferry reservations. However, we are happy to reschedule your stay for another time, if possible.
- There are no refunds for shortened stays or later arrivals. If you have any concerns about our cancelation policy we strongly recommend taking out travel insurance.
- Friendly and fully trained dogs are allowed upon request and are subject to a non-refundable $150 pet fee. Pets cannot be left unattended.
- There is a three-night minimum in the summer months, Memorial Day to Labor Day.
- Seven On Shelter Island is a non-smoking guest house everywhere but the lawn and upstairs balcony. If you smoke in your room, we’ll impose a $250 cleaning charge.
- If the room key is not returned, we may need to charge a $25 fee.
Please, contact us if you have any questions: email us or call 347.326.3259.