Policies

Policies - Kindly let us know if you have any questions



Check-in time is 3.30 PM. We are happy to hold your bags for you if you arrive early, while you begin to enjoy Shelter Island.
   We are walking distance to the beach, trails and 20 minutes walk to town.
 
Check-out is at 11.30 AM. Late check-out is available upon request and depends on availability.
   SEVEN is a boutique bed and breakfast with a limited number of sought after guest rooms, therefore we must adhere to a strict cancellation policy.

-   A 50% deposit is processed at the time of  your booking and the balance of your reservation payment is due upon your arrival. 

-   The deposit is fully refundable 30 days prior to arrival date.

-   A 100% deposit is processed when reserving only a one night stay

-   Should you cancel 14 days prior (to your arrival date) this will result in forfeiting the balance for the entire stay.

-   A three month cancellation period is required when reserving more than one guest room. 

-   A 100% not refundable deposit is secured when reserving all guest rooms.


-   Unfortunately, as we are a small, seasonal business and our staff depends on our guest confirmation,  there are no refunds due to medical or family emergencies, inclement weather, missed or cancelled flights, ferry reservations etc.  However, we are happy to reschedule your stay for another time, if it is possible.

-   You may reschedule your stay (for a $30 fee) 14 days, or more days, prior your arrival date to avoid being charged for the entire stay.
-   There are no refunds for shortened stays or later arrivals. If you have any concerns about our cancellation policy we strongly recommend taking out travel insurance.

-  Friendly and fully trained dogs are allowed upon request, and are subject to non-refundable $150 pet fee. Pets cannot be left unattended.

-   Rates are subject to change without notice. 

-   Minimum night stay restrictions may apply.  There is a three night minimum in the summer months, Memorial Day to Labor Day.

-   Seven is non-smoking Guest House (including covered front porch). Smoking on the lawn and upstairs balcony is permitted. There is a $250 cleaning charge as we cannot re-book the guest room if you have smoked in the room or the bathroom.

-   If the room key is not returned (or mailed in padded envelope if forget to return), $25 fee will be charged.

-  Please, contact us if you have any questions.  info@SevenOnShelter.com or (347) 326-3259